Discover Unique Traits of High Performing Key Account Managers (Part 2).
Brief Overview: Research has shown that 80% of each business key account revenue comes from 20% of the entire accounts. Thus, the Key Account Manager (KAM) who manages this 20 % of the accounts plays a significant role in the ongoing success of the business. In view of the above, the primary responsibility of a high-performing Key Account…
Read morePOSTED BY
Frank Aneke
Discover Unique Traits of High Performing Key Account Managers (Part 1).
Brief Overview: The primary responsibility of a Key Account Manager (KAM) is to ensure the needs of major clients are met, and that they remain satisfied with the company’s products and services. With this in mind, a successful Key Account Manager is obligated to nurture mutually beneficial relationships that drive customer loyalty, retention, and substantial…
Read morePOSTED BY